GEDYS IntraWare GmbH, as leading supplier across Germany and Europe, provides solutions for Customer Relationship Management (CRM) on the basis of Lotus Notes Domino and IBM Workplace.

The product line GEDYS IntraWare 7 includes a complete suite for customer care and comprises efficient tools for Sales, Marketing and Service. With these flexible modules, companies use professional software products, ranging from address maintenance, electronic customers file, workflow automation and campaign management, up to sales management with configurable sales methods and ITIL-Helpdesk. On top of that, as one of the leading manufacturers, GEDYS IntraWare offers a complete Java/J2EE solution for the office and contact management, based on the IBM Portal technology.

As one-stop supplier, the Company offers further innovative products from selected manufacturers, which can be integrated in the GEDYS IntraWare 7 solution.

Figure 1:
History of GEDYS IntraWare

GEDYS IntraWare GmbH has branches and offices in four locations in Germany (Petersberg near Fulda, Braunschweig, Bramsche near Osnabrück and Kirchheim/Teck near Stuttgart). The company has been in existence for many years and looks back on several successful company mergers. These mergers have strengthened the company's leading market position and have created synergies, in particular in the fields of Sales, Product Development and Professional Services.

The current staff complement consists of about 60 employees.

The worldwide partner network consists of more than 30 active sales partners for the GEDYS IntraWare 7 product lines. This partner network in terms of distance underlines our leading market position with many individual choices of independent companies of the Notes scene.

Figure 2:
Global sales

Approx. 3,600 Customers use products of the GEDYS IntraWare product lines, with total sales of more than 7,000,000 licenses. The Company is with approx. 9 million Euros profitable.

You will find comprehensive information about Customer Relationship Management (CRM) in our  CRM-Information package (at no charge).