Rekers GmbH is a middle-class enterprise with 200 employees located in Spelle. The company has been among the leading producers of machines and constructions in concrete industries for 50 years.
With its presence in Europe, USA, Russia, Oman, China and India, Rekers is mainly acting internationally.

Rekers is a professional company in the field of mechanical engineering with the focus on automation in the concrete industry. As a system provider Rekers combines the building of machines and constructions with individual services for their customers all over the world.

The experienced employees of of construction, automation, production and assembling are already setting the technical standards for tomorrow.

Security and transparency due to the optimal administration of correspondence

Challenges

Removal of a historically grown in-house development

Online interface to the existing PPS-system PSI-Penta

CTI- and fax-interconnection to the existing Alcatel-Enterprise telephone system

Multilingual user interface for the international representations

Connection of the Blackberry mobile phones

Results

Implementation of Lotus Notes as groupware platform and GEDYS IntraWare Office

All relevant CRM information are available online for all users

Implementation of MRS fax from Cycos: Easy and fast fax dispatch directly out of the Notes database

All sales representatives worldwide work with only one consistent CRM platform

Fast availability of all important information also for the field work

"Since we have been using GEDYS IntraWare Office, we have an internationally applicable CRM-solution with which we make information available for our staff and our customers in a quick and detailed way."

Mr. Altenschulte, Rekers GmbH Maschinen- und Anlagenbau