Customer Relationship Management, what is it actually?

The Term Customer Relationship Management is in the linguistic usage frequently abbreviate with CRM.

CRM is no software, Customer Relationship Management is a concept used by companies to manage the relationships between the company and its customers. With CRM you are able to manage and maintain the relationship with your customers permanently and profitably.

Care for your customers competently and purposefully by saving information such as::

contact persons of your customers and interested parties

When and for what reason have you been in touch with your customer or prospective customer?

Which appointments, proposals and tasks are there?

Which products and services does the customer use?

You need System for the groundbreaking Relationship Management?

GEDYS IntraWare 7 stands for the groundbreaking System for Relationship Management with appropriate modules for address management, office management and sales, service und marketing processes.

With our System you have a 360 degree view of your customers, interested parties, suppliers and business partners.

For comprehensive information about Customer relationship management – order a free Customer Relationship Management info packet by GEDYS IntraWare.

More information about CRM for Lotus Notes: