CRM for Lotus Notes.

Overview

GEDYS IntraWare 7

Contacts
Portal
Workflow
Schedule
Office
Sales
Service
Marketing
Mailing
Pump
CTI-Interface
Event Manager

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IBM Lotus Software

New functions in Lotus Notes 8
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Complementary Solutions

SAP-Notes- Integration
MRS Unified Messaging

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GEDYS IntraWare 7 Mailing - Professional e-mail marketing
and serial letters or faxes for Lotus Notes Domino

Professional e-mail marketing and serial letters or faxes with GEDYS IntraWare 7 Mailing

Professional e-mail marketing and serial letters or faxes for Lotus Notes Domino with GEDYS IntraWare 7 Mailing

In the marketing arena, for the acquisition of new customers and with assurance of customer loyalty, companies increasingly focus on e-mail marketing. In addition to your scaled Lotus Notes system you easily and quickly create and send personalised e-mails, letters, SMS and faxes with GEDYS IntraWare Mailing.

Overview Mailing

E-Mail Marketing
Personalised cover letters and mailing lists
Processing of responses and ­statistics
Make use of the increasing potential of mobile marketing
Newsletter Marketing
Main features at a glance

Further Material

Professional e-mail marketing and serial letters or faxes for Lotus Notes Domino
Presentation about professional e-mail marketing and serial letters or faxes

Continuative information and checklists about CRM

CRM information package free of charge


E-mail marketing for the acquisition of new customers and the assurance of customer loyalty

Define templates, type and time of despatch  - the whole execution is done by the software
Define templates, type and time of despatch - the whole execution is done by the software

The Mailing module provides extended functions for mailings complementary to GEDYS IntraWare 7 ­Contacts and Office. The easy and intuitive user interface offers all functionalities for serial letters and professional e-mail marketing: from defining the target group and templates through sending out the mailing to the automated processing of responses.


Personalised cover letters and ­mailing lists

Easy mailing creation in the mailing profile.
Easy mailing creation in the mailing profile.

The professional creation of texts and pictures is getting increasingly important for the success of your mailings. You can create your cover letters individually as a text or HTML template as well as a Word document.

You can also use predefined templates, making emails more personal and visually attractive.

Intelligent distribution and selection tools perform the compiling of mailing lists across all data bases.


Processing of responses and ­statistics

With the Mailing module responses are processed automatically. Incorrect responses are identified and excluded from further mailings by assigning key words. Responding to emails can easily be assigned to the ­Contacts module.

The statistical analysis in the mailing profile provides you with a detailed overview of the number of addresses for created and sent documents as well as for failures. When required, the Mailing module can actively send information on the status of the mailing by e-mail including the log file.


Make use of the increasing potential of mobile marketing

The Mailing module enables you by CTI integration to send out personalised SMS campaigns to those addresses of which you have a mobile number and a corresponding authorisation.


Newsletter-Marketing

With the coming release of the module, GEDYS IntraWare 7 Mailing offers the automatic generation and sending of newsletters as serial e-mails which can be sent with specific e-mail topics to interested parties. The process is possible from the writing and designing of cover letters through to compliant subscription procedures to the responses and statistics. The Mailing module is your solution for the planning, creation, sending, administration and controlling of newsletters.


Mailing – Main features at a glance

Mailing planning

Clear mailing profile with address selection, template selection and type of dispatch

The despatch time of send mails can be exactly specified

Standard and continuous mailings

Free choice of sender and reply address

Definition of the individual templates as a text or HTML* file, respectively Notes or Word* document

Storage of completed mailings with logged statistics

Administrative definition of the creation and sending of documents for a best possible deployment of the resources

Mailing lists

Definable search rules for the automatic and manual selection by means of all company, contact and document information

Selection across all databases

Selection alternatively in the background

Address assignment directly from the contact or company entry

Selection of the distribution list according to serial letter key words of previous mailings

Overview of all addresses, documents, failures and replies

Implementation and documentation

Completely personalised cover letters

Print and send faxes and e-mails directly from the application

Send out SMS* by means of CTI integration

Precisely controlled despatch

Automatic processing of responses

Automated assignment of replies and mass processing for the mailing profile

Undeliverable (bounced) e-mails are filtered

Mailing documents and replies can be archived in connected Office databases

Alternative documentation of the mailings with key words in the contact addresses

Statistics on imported addresses, created and sent documents

Archive overview on previous mailings and newsletters

Images and file attachments can be included in e-mails

Newsletter*

Subscribe and unsubscribe by e-mail

Selection of topics and topic specific sending

Opt-in and Opt-out

Certain e-mail addresses can be excluded in mailings (blacklist)

Technology

Resource saving storage of completed mailings ­including the documentation of statistics

Administrative definition of the creation and sending of documents for a best possible deployment of the resources

Detailed logbook

Error messages can be send by e-mail to the ­administrator

CTI integration

LC technology for a dynamic language choice

Central administration and configuration

Collaboration with the GEDYS IntraWare 7 modules

Address and master data administration with the Contacts module**

Flexible document management with the Office module

Campaign planning, management and analysis with the Marketing module

 

* follows with the next release of the module

** Working with the Mailing module requires the Contacts module

 
 

Information

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References

Logo VEDA GmbH
"With the implementation of GEDYS IntraWare 7 our aims have been reached …"
Logo Pawlik
"In GEDYS IntraWare we have found a partner who integrates and displays all our areas of expertise."
Logo DZ Service
"… We definitely and easily find all important information."
Logo Coppenrath und Wiese
"Since we have been using GEDYS IntraWare Service, we can deal more efficiently and transparently with our support requests. …"
Logo Oreco
"Working with the GEDYS IntraWare team has been a very positive experience …"
Logo ETOs GmbH
"The fact that the information is always available without any redundancies and media breaks helps us to act successfully."
Logo Gustav Magenwirth
"Since the implementation of GEDYS IntraWare 7 we find all information for a customer in one place. …"
Logo TV1.EU
"Since we have been using GEDYS IntraWare Office, finding and maintaining of our contact data has become much more simple …"
Logo Bayer Crop Science
"We decided to go with GEDYS IntraWare 7, because of its comprehensive functionality, easy expandability and overall module strength."
Logo POPP Feinkost
"The GEDYS IntraWare CRM solution offered the best integration in Lotus-Notes …"
Logo ITEX Gaebler
"ITEX Gaebler use almost all modules from GEDYS IntraWare."
Logo Bünting Unternehmensgruppe
"Significant time saving and simplification"
Kampnagel Internationale Kulturfabrik GmbH
"Addressing target groups efficiently with GEDYS IntraWare"
Meggle GmbH & Co. KG
"Meggle improves customer relationship management with IBM and SoftM"
Ingenieurgesellschaft Auto und Verkehr GmbH (IAV)
"With the new IT order database, we've got a tight grip on many processes"
lts Licht+Leuchten
"Information - the decisive factor in global competition."
Litens Automotive
"Shorten the processing time, increase transparency"

CSC Ploenske
"Easy Management of 1,000 Seminars."
ifm
"Flexibily for the future."
Kunert
"It's amazing what Notes can do."
telcat multicom GmbH
"Making connections!"
Rotes Kreuz
"Improved information distribution …"
Schoeck
"Tailor-made sales systems that grow with us."

Appointments

13., 15. April and 13 May:
Lotusphere Comes to You
27.-28. April:
SERVICE DESK & IT SUPPORT SHOW 2010

News

Present CEOs take over CRM supplier GEDYS IntraWare CeBIT 2010: GEDYS IntraWare look ahead to the future of a Lotus Notes based CRM Present CEOs sign letter of intent to take over the CRM supplier GEDYS IntraWare Announces Partnership with Teamstudio® UK Lotus User Group Edinburgh: GEDYS IntraWare Presented its Collaborative, Analytical and Mobile CRM Solution Growing International PartnerNet:Three New International GEDYS IntraWare Partners

Contact

Phone:
+49 531 123868-432

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