Higher protection of investment for the future Following the successful completion of the project, we wont leave you all alone. Moreover, we offer you protection of investment with the provision of support, regular updates and reviews of adaptations for the solutions which you require. On this site you will find information on maintenance and the purchase of further licenses. You are a maintenance contract customer? You are not a maintenance contract customer? You need further license keys? What is the Replica-ID? What is Notes-Organization?
You are a maintenance contract customer? You have the opportunity to request the new versions of GEDYS IntraWare GmbH products which are currently being serviced.To acquire the CD with the newest releases, please refer to your direct contact person who can be found in the Contact area or on the GEDYS IntraWare partner sites. Please have the following details prepared: Name and version of the deployed product Version of Domino-Server(s) Version of Notes Clients This will help us to answer your questions speedily.
You are not a maintenance contract customer?As the possessor of a maintenance contract, you have, aside from the opportunity to obtain convenient updates of product versions, the gratis use of our GEDYS IntraWare product support. Should you wish to obtain an individual offer for a maintenance contract, or rather, not close such a contract, yet still update your products, please refer to your direct contact person by telephone. They can be found in the area Contact or on GEDYS IntraWare partner sites. Please have the following details prepared: Name and version of the deployed product Version of Domino-Server(s) Version of Notes Clients This will help us to answer your questions speedily.
You need further license keys? You have the opportunity to request further license keys for used GEDYS IntraWare products. To obtain the necessary license keys, please refer to your direct contact person who can be found in the area Contact or on GEDYS IntraWare partner sites.
Please have the following details prepared: Product name Number of current licenses Maintenance customer yes / no Language version Replica ID Notes organization Number of new licenses Name of supplier / GEDYS intraWare partner with whom you collaborate This will hep us to answer your questions more speedily.
What is the Replica-ID?The Replica-ID is a distinct identification of your installed data base. To display the Replica-ID of a data base:
1. Open or select the required data base. 2. Select File Data base Features and click Info on the register. 3. Here you will see the Replica-ID.
What is Notes-Organization? In the field Notes-Organization, enter the name of the organization of your Lotus Notes / Domino-User-ID. Using the following example, we can help you to find the name of your User-ID.
To find the Notes-OrganizationIf your user name is set up in the following manner, then you will have the following values for your Notes organization: Hans Mustermann/GEDYSIntraWare ->GEDYSIntraWare HansMustermann/Sub-Organization1/GEDYSIntraWare -> GEDYSIntraWare HansMustermann/Sub-Organization1/GEDYSIntraWare/DE -> GEDYSIntraWare | 
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