Petersberg – As the global web community has demonstrated: with web 2.0 the virtual idea exchange gets a completely new dynamic from which companies can profit in the future. New social-software-solutions like Lotus Connections and Lotus Quickr make this possible. They contain efficient web 2.0 business features which revolutionise the networking and collaboration of employees within companies and aid the maintenance of customer relationships.

With the new Lotus-solutions you are, for example, able to provide thematically matched communities for individual customer groups. This enables companies to get closer to the customer than ever before. Thus, they are able to exchange views and experiences with their customers, can react to needs for information and as a consequence, can draw important conclusions which can be used for the further development of products and services for the customer.

"It is not by chance that 75 percent of the CEOs are of the opinion that communities of employees, customers and partners are the key to future innovations. Already today, the Corporate Blog is the latest medium of customer loyalty", explains Joachim Weber, CEO of GEDYS IntraWare GmbH. To prepare administrators for the new challenge in the web 2.0 age, the CRM specialist and IBM Premium-Business-Partner GEDYS IntraWare offers "Lotus Connections and Lotus Quickr" workshops from 17. - 26. July all over Germany.

At the workshops in Duesseldorf, Hanover, Berlin, Frankfurt, Stuttgart and Munich you will receive the necessary "Know-how" for the installation and administration of these two solutions as well as a live demonstration of the numerous web 2.0 features of Lotus Connections and Lotus Quickr. Topics of the workshop are: to apply profiles and relationships to link up employees in the company; substantial team workspaces for a better collaboration, Wikis and Blogs for a virtual intra-corporative exchange of ideas as well as Bookmarking, Tagging and the integration of the office-applications of Lotus and Microsoft.
The workshops are held by IBM accredited instructors of GEDYS IntraWare GmbH.

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Lotus goes social:
GEDYS IntraWare makes administrators fit for new web 2.0-technologies